Reference

Open Your Privacy Policy Controls

Your account data, wallet checks, cookie choices, and contact paths are explained here before you open an account.

DANA data checksOVO wallet contextGoPay account flowQRIS payment records
beton99 Open Your Privacy Policy Controls
CONTACT ROUTES

Check Your Privacy Contact Paths

Privacy questions should reach the team that can match your request with the right account record.

Live chat Use live chat from the account menu for quick privacy questions about login sessions…
Email request Send privacy requests by email when you need a written record, such as a…
Account menu Open the profile area on mobile or desktop to check your saved contact details…
ACCOUNT CARE

Browse The Privacy Safeguards We Use

Privacy is handled inside the same account process you use for the lobby, wallet, and support desk.

Account data

We collect the details needed to open and maintain your account, such as your registered name, phone number, email, and…

Payment records

DANA, OVO, GoPay, QRIS, and bank transfer references help us confirm wallet activity and handle disputes.

Cookie choices

Cookies help us remember device sessions, language display, and basic security checks.

Device security

When your account is opened from a new phone, tablet, or desktop browser, we may record session signals such as…

Retention checks

We keep records for service, security, and dispute handling needs, then reduce or remove data when it is no longer…

Change requests

If you want to update contact details, ask what data we hold, or raise a privacy concern, contact us from…

Check Your Privacy Questions Before Joining

These answers focus on the privacy choices you are most likely to check before creating or using an account. They cover account data, payment references, cookies, device access, retention, and how to reach us when you want a change or clarification.

We collect the details needed to create and service your account, including your registered name, phone number, email, login records, and account activity. Payment references from DANA, OVO, GoPay, QRIS, or bank transfer may be linked to wallet checks.

Payment references help us confirm deposits, trace failed wallet updates, and answer account questions tied to a specific transfer. We use them as service records, so your support request can be matched to the correct transaction.

Yes. Contact us through live chat or email using your registered phone number or email address. We may ask for a recent login detail or payment reference before changing contact data, because privacy requests must match the account owner.

Cookies help keep your session active, remember display choices, and support basic security checks. You can clear them in your browser settings, but you may need to log in again and confirm your account before using wallet features.

We use payment references only as needed to process or check wallet activity through DANA, OVO, GoPay, QRIS, or bank transfer. We do not send unrelated lobby activity to a payment rail when it is not needed for the transaction.

We keep request records long enough to answer your question, prove what action was taken, and handle follow-up issues. Some account or payment records may remain for security, dispute handling, or where local law permits.

Use live chat from 09:00 to 23:00 Indonesia time for quick checks, or send email for a written request. Include your registered contact details and the account step involved, such as login, wallet, or profile change.